FAQ
We offer a wide range of jewelry including necklaces, bracelets, earrings, and rings. Our bead collection includes glass beads, gemstone beads, crystal beads, and more.
You can place an order directly on our website. Simply add the items you wish to purchase to your cart and proceed to checkout. Follow the prompts to complete your order.
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Policy for more details.
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition and packaging. Please review our Return Policy for full details.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier's website.
If you receive a damaged item, please contact our customer service team immediately with your order number and photos of the damage. We will assist you with a replacement or refund.
You can reach our customer service team by email at triveniusainc@gmail.com. We strive to respond to all inquiries within 24 hours.
We currently operate online only, but we occasionally participate in trade shows and local events. Follow us on social media or sign up for our newsletter to stay updated on our upcoming events and locations.
You can sign up for our newsletter to receive updates on new arrivals, special promotions, and exclusive offers. Follow us on social media for the latest news and updates.
Please feel free to email us if you are looking for something specific and we'll let you know if we have it in stock.
Of course! We specialize in wholesale/bulk orders, please contact us at triveniusainc@gmail.com so we can partner together.